I have a question, how do I get assistance?

Category: General

You can submit a Support Ticket any time. We respond to all Support Tickets received before 5pm Pacific Time M-F the same  day, or the next business day for requests received after hours.

You can contact our General Support by phone during regular business hours at  (541) 488-1702. If there is an emergency outside of our regular business hours you can contact our Emergency Support at (541) 488-1702 x301. This will page our on-call technicians, and you will receive a response within 2 hours. In your message, please make sure you leave your full name, organization name, domain name, and a phone number where you can be reached.

You may also contact our General Support by email at support@projecta.com. We respond to all requests received before 5pm Pacific Time M-F the same day, or next business day for requests received after-hours.